Refund / Cancellation Policy
This placeholder lists the decisions the final policy needs. No refund or cancellation terms have been decided yet.
To be decided before launch
- Whether refunds are offered for a digital product once access has been delivered
- Any refund window and the conditions for it
- How to request a refund or cancellation, and response times
- How refunds are paid back through the payment provider
- Handling of duplicate or failed payments
Payment providers such as Razorpay usually require a published refund and cancellation policy before a live payment link is activated.
